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News - Feature Friday's
16/09/2022 - Jodie Penk

Billing your telecom customers can be a headache at the best of times and can often cause additional work for your accountancy team. It is more common now for businesses to have services across the board from multiple providers which can result in customers receiving numerous invoices at the end of each month. For some, this can hinder the customer experience and in many cases can cause customers to look elsewhere for a service provider who can offer one collaborative invoice at the end of the month.

At Fuse 2 we can offer fully automated branding billing, which in short collates all of your services from Fuse 2 plus any additional services from other providers into one invoice. This, therefore, removes the end-of-the-month billing stresses for your accountancy teams and also for your customers. These invoices are available to import from the first of every month and can be pre-populated into an accountancy template of your choice this includes; Sage, Xero, QuickBooks etc.

To allow us to manage your branded invoicing, we require the following fields:

  • Company Logo
  • Company Name and Address
  • VAT Number
  • Bank Details
  • Accounts Contact

The above details enable us to produce a bespoke invoice at the end of the month with no trace of Fuse 2.

To ensure that all the billable services to the end customer are captured within the invoice, whether that be from Fuse 2 or not, we provide our partners with a portal where they can input new services or remove old ones in a matter of seconds. This ensures that your customers will never receive incorrect invoices, therefore minimising the risk of invoice day queries!

Discover how Fuse 2 can remove your billing headaches by getting in touch!

Fuse 2 are now the official range holder of all iHub numbers. If you have any information regarding legacy iHub services please get in touch +44 330 088 0333