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Fuse 2 Cloud 3CX

At Fuse 2 Communications, we can help you set up 3CX cloud phone services, empowering your staff to work flexibly and help your business to grow.

3CX is a sophisticated and feature-rich cloud phone system that allows users to manage their voice calls, instant messaging, web conferencing, live chats, faxes and email from a single unified platform. By investing in 3CX cloud services, you can gain access to sophisticated VoIP apps, digital receptionist tools and screen sharing options, all through a single, user-friendly platform that can be accessed from any device. Fuse 2 is a trusted 3CX cloud provider, and by trusting us to set up your 3CX service, we can manage all traffic within the same cloud. Our integrated approach is highly cost-effective and delivers better call quality and reliability for you, thanks to the power of our enterprise-grade network.

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Benefits & features of
3CX Cloud Phone Services

  • Cloud Phone System
  • Communication Tools
  • Seamless Support
  • Video Conferencing

3CX is an open-platform office phone system that runs on premise with Windows or Linux. 3CX offers the option to migrate to cloud with a simple backup and restore. Therefore, saving money by deploying on an existing server. Get a complete omnichannel business phone system whilst eliminating the cost and management headaches of outdated, proprietary systems.

Sophisticated Unified
Communication Tools

With 3CX’s modern and intuitive VoIP softphone and smartphone apps, users have instant access to a full suite of communication tools – such as presence, instant messaging, web conferencing, the ability to chat and talk with website visitors, fax, voicemail and email – via a single user-friendly platform.

  • Auto-Attendant digital receptionist tools.
  • Full syncing with Office 365, including users’ phonebook contacts and Azure
    AD details.
  • Web conferencing function, including polls, PDF sharing,
    screen sharing, remote assist and recording.
  • Website live chat and talk capabilities.
  • Call centre features, including wallboard, queuing,
    callbacks, call and queue reporting, and more.
  • No need for third-party messaging systems.
  • Support for barge in, listen in and whisper functions.
  • Hot-desking support.
  • Call recording, including transcription and search.

3CX’s VoIP apps for Android and iOS allow you to take your office extension with you anywhere, with an intuitive user interface and integrated softphone applications offering a full range of features, including presence, chat, conferencing and more.

Video conferencing has become an essential part of daily business communications, which is why it is free and fully integrated with 3CX, launchable through the web client with just a few clicks.

Features include:

  • Launching calls on your IP phone from your Windows desktop or CRM
  • Access to a full range of unified communications features
  • Easy usability and management, with an intuitive interface
  • Drag and drop calls for quick transfer
  • Optimised functionality for call centres, including wallboard and Q-Manager view

Intuitive Performance on PC and Mac

With powerful softphones for Mac and Windows, 3CX allows you to easily manage your phone calls in the office, at home or on the road using your desktop PC or laptop. Unlike other PBXs, no additional licence fees are charged and apps are fully integrated for ease of use.

 

  • One-click video conferencing with a simple plugin download.
  • Interoperability with VoIP and video.
  • Bandwidth management and control.
  • The ability to pre-upload PowerPoint documents and PDFs
    for crisp, responsive delivery.
  • Easy-to-use polling tool for feedback.
  • Pricing based on the number of participants, rather than
    per-user licensing.
  • Unlimited users, no matter which package you choose.
  • One low, yearly payment, rather than per-month costs.
  • Fully integrated 3CX communications, free for up to
    250 participants.
  • Remote control and screen sharing for quick and easy troubleshooting.
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