ISDN services can be expensive and inflexible but have been, until recently.
the only viable method of providing business grade telephone lines to a PBX. Fuse2’s SIP (Session Initiation Protocol) Trunk service creates an IP connection between your PBX and the Fuse2 network allowing voice calls to be made and received over a data connection.
If you have a traditional non-IP PBX and are looking to extend the life of your hardware, we can implement a gateway solution to enable SIP Trunking without any changes to your existing hardware.
If you already have a SIP-enabled IP PBX with ISDN or PSTN lines, Fuse2's SIP Trunk service can be used to replace or complement the existing connectivity, allowing you to terminate your voice calls over the public telephone network at a considerably reduced cost. Using SIP Trunks in this way can provide cost effective telephone service to your offices or individual users in remote locations, such as homeworkers.
Save thousands of pounds in line rental with little or no upfront capital expenditure.
Save on national and international voice traffic without complicated discount structure or long term commitment.
Free calls between your company offices equiped with our SIP Trunk services
Provide resiliency as part of your business continuity and disaster recovery strategy.
Same day call capacity expansion without increasing the number of fixed lines or waiting for installations.
Give your business a local presence in any location by adding new geographic numbers for any UK or ROI area code.
As staffing costs rise and competition for customer spending increases, organizations need cost effective tools to proactively manage the customer engagement process.Revolutionise your contact center
We employ several layers of protection to make sure your infrastructure remains as safe as possible.
£500 exposure insurance policy
Automatic restrictions on known fraud dialing destinations at peak dialing times for fraud traffic
Specific fraud algorithms which detects unusual call behavior specific to that customer
2 layer detection. 24/7 Fuse 2 network monitoring and upstream carrier monitoring
CDR’s are monitored and automatic notifications are sent to the support team 24/7 (available in Q1 2016)