Advanced business growth with Cloud 3CX
Accelerate your business growth with a 3CX Cloud phone system. Don’t just rely on phone calls but communicate using Live Chat, Facebook, WhatsApp, Video Conferencing and many more.
All of these communication channels via a single client meaning, no switching between apps. Choose from web, desktop and mobile clients or easily connect a supported IP phone.
One fixed monthly cost including 3CX license, prefered Fuse 2 SIP Trunks, Call Bundles, managed server and 24 hour monitoring.
Call Flow App – Low Code
/ No Code Environment
Create bespoke call flows with drag-and-drop features into a completely tailored enterprise routing environment.
This offers advanced routing for your agents so that you can always ensure customers are receiving the best, and most time-efficient, service from your team. This includes skills-based routing, caller position announcement, polling strategy and many more.


Wall
Boards
When working in a busy call centre, customer satisfaction and call resolutions are key to maintaining business standards.
Often it is hard for managers to track these metrics on the go which is why the 3CX Wallboards are key to any call centre office. The 3CX Wallboards track the number of busy agents, answered calls, waiting calls, total talk time, callbacks, waiting time, and abandoned calls. All of these statistics can be projected onto a monitor or a big screen, which in return can improve emloyee productivity and motivate agents!
Why choose a fully managed cloud 3CX system from Fuse 2?
At Fuse 2 we strive to provide our customers with the best quality service and experience. This means that we are always eager to improve our knowledge on the systems that we provide and improve our offerings to give our customers the most suited solutions for their needs.
As a solutions provider, we provide 3CX partners all over the world with tailored support and licenses. The titanium level is the top tier that a partner can achieve at 3CX. This means that we have supported our customers throughout the process of onboarding 3CX into their businesses. It also means that we have educated customers on the benefits of 3CX and have always been on hand to support with set up’s and questions.




Discover more with Fuse2
Call us now to find out more about our current packages