Easy Setup & Intergration
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Innovate with Intelligence
Purchase SIP Trunks, DDIs, and port numbers in a click,
with 50% less wait time thanks to smart AI algorithms.
Trusted by the world’s most innovative teams
End-to-End Voice Infrastructure, Simplified.
Single Origin Dashboard
The Orca Portal powers your SIP trunks, direct routing, and international voice services, giving you full visibility and control through a single, intuitive dashboard. Designed to streamline your infrastructure, it delivers secure, scalable, and reliable connectivity across all your global endpoints, enabling your business to operate without borders.
Access advanced tools such as call recording, voicemail-to-email, number masking, intelligent call forwarding, and real-time analytics. Designed to optimise performance, improve user experience, and give your business the flexibility to adapt and scale with ease.
Intelligent Voice Features
Operational Efficiency & Management
Streamline workflows, reduce manual overhead, and maintain full control over your voice infrastructure. From user and number management to detailed usage reporting and automated provisioning, every feature is designed to simplify operations and enhance visibility. With centralised control and real-time insights, your team can manage communications more efficiently saving time, reducing costs, and improving overall service delivery.
Deliver high-quality voice services at scale. From white-labelling options to multi-tenant management and flexible billing controls, partners gain full autonomy while leveraging Fuse 2’s robust global infrastructure. The platform is built to support rapid deployment, streamlined onboarding, and real-time monitoring helping partners grow their offering, deliver value to clients, and stay ahead in a competitive market.
Strategic Partner Solutions
Automated Porting Functionality
Number porting in the UK has been a notoriously manual, cumbersome, and error-prone process, often involving significant administrative overhead and delays. Our automated porting process integrated directly into the ORCA portal, fundamentally transforms this experience:
- True End-to-End Automation (UK First)
- AI-Powered Processing & Validation
- Intelligent Journey Tracking & Management
- Proactive Escalation
- Advanced AI Training (RAG & Vector Databases)
- Seamless Provisioning & Confirmation
- Automated Post-Port Testing
Let's get you started
We believe communication can be affordable for any size business.
With the right tools and strategies, even small businesses can enjoy efficient and cost-effective communication solutions. This enables companies to enhance collaboration, improve customer service, and support growth without breaking the bank.
Effortless Global Connectivity, Streamlined for You.
Zero Compromise on Security.
Full KYC Integration
We integrate real-time Know Your Customer (KYC) checks during signup, validating user identity via passport or driving license scans from any country.
Number Blacklisting
Encrypted Calls
TLS secures the signalling path, preventing eavesdropping and tampering during call setup, while SRTP encrypts the media stream itself, ensuring your conversations stay private and secure from end to end.
In-house Technology
Take Charge of Your Voice Infrastructure.
Seamless Number Porting
Simplified, automated porting with clear status updates and full visibility, move numbers faster, with fewer touchpoints.
Instant DDI Provisioning
Purchase and activate DDIs instantly across global regions with full control and transparency, no delays, no third parties.
Real-Time Call Analytics
Track live call stats, usage trends, and performance metrics to make faster, more informed decisions.
User Control Hub
Easily manage users, numbers, endpoints, and SIP trunks from a single intuitive dashboard, no toggling between systems.
Advanced Call Routing Controls
Create and manage intelligent routing rules to ensure calls go exactly where they need to, every time.
Integrated Security Features
TLS & SRTP encryption baked into the platform to protect both signalling and media, keeping your calls secure end to end.
Automated Provisioning
Speed up onboarding with smart provisioning tools that automate setup for users, numbers, and devices.
White-Label Ready
Customise the portal with your branding, pricing, and customer touchpoints, perfect for partners and resellers.
Audit Logs & Compliance Tracking
Maintain compliance with access logs, billing history, and detailed records of all changes made within the platform.
FAQs
Dive into our comprehensive FAQ section to find quick answers to common questions about using the ORCA software portal. Whether you’re looking to manage your call credits, troubleshoot call routing issues, or understand SIP Trunk details, we have you covered.
Why when I go to buy services, do my call credits not cover the cost?
Services are built on a standing order meaning you will be billed for this separately, whereas call credit is available to be topped up as and when needed.
Why are my calls not routing correctly?
Ensure your PBX (Private Branch eXchange) is configured correctly and if the issue still occurs please contact [email protected]
How do I add call credit?
In the top right corner, you will see a pound sign icon (next to the shopping cart icon) and a small plus sign. Simply click the plus icon and this will bring a small pop-up out on your screen, here you can select the amount you would like to deposit into your account. Once you have selected the amount you will be redirected to the Stripe secure pay page, where you can complete your transaction.
Where do I find my SIP Trunk registration details?
Navigate to the SIP Trunk page and in here you should have visible to you the details of each SIP Trunk you have purchased. If you do not see any SIP Trunk details on this page, you will need to purchase a SIP Trunk. If you have however purchased a SIP Trunk and still can not see any details, please do contact [email protected]
I cant find a phone number in the prefix that I need?
Contact [email protected] and one of our sales managers will assist you with your request. If a number is available, they will provide you with a quote and will get the phone number loaded into your platform.
