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24/03/2022 - Jodie Penk

Over the last few years, more and more companies are moving to work-from-home and hybrid work. According to workplace communication statistics in 2021, 86% of employees and executives cite the lack of effective collaboration and communication as the main causes of workplace failures. It’s therefore not surprising that teams who communicate effectively may increase their productivity by as much as 25%.

For that reason, the demand for highly-effective communication platforms is continuously on the rise, so we decided to shed some light on why exactly it’s great to have Microsoft Teams on board.

What is Microsoft Teams?

Once Slack appeared, it changed the way people worked forever. Microsoft thought about buying Slack back in 2016. However, Bill Gates talked them out of that idea, and on demand, they started to built their own version. Fortunately, they did a good job.

Microsoft Teams is a cloud-based, real-time Unified Communications platform that brings together chat, meetings, calling, file collaboration, and many of the productivity apps you need, all in one place.

This article explains the main reasons why businesses prefer using Teams among a wide range of competitors, or – what’s so great about MS Teams?

Streamline all communication into one, easy-to-use service

With Microsoft Teams, you can get not only an all-in-one communication platform for business collaboration but also an effective workspace with many features and functions. Teams can manage phone calls, chats, meetings, corporate libraries, tasks and much more.

The platform is fully available online through the cloud with real-time updates for anyone involved in business processes, such as employees, managers, and even customers and suppliers. And last but not least, you can save costs significantly by using one single platform instead of paying for a couple of different ones.

Continuous integration with new features and services

Everything goes more smoothly when you move to the cloud. Whatever your business needs, it’s easy to stay up to date. Low-code software lets you easily integrate many features and services your company needs to succeed.

Fuse 2 Communications offers a variety of solutions and services that can be integrated into Microsoft Office 365 platforms. For example, one of them is Clobba, our call reporting and analytics solution that collects and analyses all data across all communication channels. With its clear and actionable insights across touchpoints, you can greatly increase your sales and workforce efficiency.

Stay connected anywhere, at anytime

If you want the best team, you need the best people, and the best people aren’t always in the same place as you. Microsoft Teams opens up the possibility of working from anywhere, any time, and on any device, making life easier and communication more effective. Moreover, there’s no place for a fear that you can forget to save a file – cloud storage lets your teams pick up files or collaboration features from where they left them off.

Teams Direct Routing allows users to make calls anywhere, at any time – all from Microsoft Teams! A Cloud-based Teams phone system can significantly increase your business communication flexibility, accessibility, and efficiency. On top of that, you can minimise costs – instead of using expensive Microsoft Calling Plans, Direct Routing allows you to connect Fuse 2’s SIP trunks, a cost-efficient alternative.

Do you want to enhance your MS Teams functionality?

Speak to us and we’ll help you set up Office 365 and Microsoft Teams according to your individual needs. Maximise the value of your UC service with Fuse 2!

Fuse 2 are now the official range holder of all iHub numbers. If you have any information regarding legacy iHub services please get in touch +44 330 088 0333