Microsoft Teams live stats

Fuse 2 have successfully integrated our Clobba reporting and analytics engine with live stats , presence and reports

 

What does this include?

  • Active calls monitor
  • Agents logged on monitor
  • Available agents monitor
  • Presence status displayed in a dashboard to which filters can be applied

 

For more info on how we can supercharge your O365 Teams reporting & analytics please get in touch 

Download our datasheet