25/11/2020 - Fuse 2
Fuse 2 have successfully integrated our Clobba reporting and analytics engine with live stats , presence and reports
What does this include?
- Active calls monitor
- Agents logged on monitor
- Available agents monitor
- Presence status displayed in a dashboard to which filters can be applied
For more info on how we can supercharge your O365 Teams reporting & analytics please get in touch