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News - Feature Friday's
08/07/2022 - Jodie Penk

EDGE, your go-to management platform

The EDGE Partner Portal powered by Fuse 2, is our in-house state-of-the-art customer management platform. Manage all aspects of your account through a simple and easy-to-use portal and be in complete control of your unified communications whenever and wherever.

Obtain all of your important account details such as historical invoices, CDRs, contact information and your tailored pricing; saving time and confusion. EDGE houses all services in the Fuse 2 catalogue enabling you to update quantities and limits as and when needed. EDGE is automatically updated regularly with any changes to services that we offer, in addition to being continuously developed to bring greater control to our partners.

You can make the following adjustments to your services and more!
  • Number Allocation
  • SIP Trunk Configuration
  • Microsoft Teams Direct Routing Channels
  • CLI Presentation
  • Branded Billing Services
  • Daily Spend Limits (coming soon)

In addition to the ease of adding services, you can also download your white label invoices that are printed by us on your behalf. This removes the headache of having to complete your own invoices, with the key benefit that EDGE constantly updates pricing and quantities to enable a full pro-rata offering.

In addition to invoicing for services purchased from Fuse 2, we have also developed a white-labelled section which enables you to include other services that you offer on the same branded invoice. This means that both your invoice from ourselves and those for which you will distribute to your customers are as accurate as possible, avoiding any losses that can come from non-inclusive pro-rata systems. These invoices can all be collected on the first of each month from our invoice tab within the portal.

To discover more about the EDGE Partner Portal

Fuse 2 are now the official range holder of all iHub numbers. If you have any information regarding legacy iHub services please get in touch +44 330 088 0333